Shipping to the United Kingdom

FAQ's

Welcome to Mototeardown's little portal of frequently asked questions.

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Shipping & Returns

Below are some common questions about shipping, returns, and exchanges

How long will my item take to be delivered?

Delivery time is usually 1-2 working days We dispatch our items via APC and various other courier services, depending on the size/weight of the consignment. Items are sent Monday to Friday (excluding weekends & bank holidays) with tracking numbers uploaded to the listings purchased page. All our items are security marked & where possible we use recycled packaging.

Can I return my item if I change my mind?

Yes you can return an item up to 30 from the purchase date. You will need to cover the cost of the return. Simply let us know you wish to return an item & when we receive it back we will refund your original payment method.

What if my item is Faulty or arrives damaged?

If you are not entirely happy with your item for whatever reason, please contact us so we can work with you to resolve the issue. We take customer satisfaction very seriously so will work with you to make things right.

Orders

Below are some of are common questions about orders

I am located outside the UK, how do I buy an item from you?

If you are an International buyer, please visit our ebay shops (Moto Teardown Kent & Moto Teardown Sussex) where we use eBays Global Shipping Programme (GSP), please note that eBay dictate the postage cost for this service, which will be displayed on the item listing page.

Can I collect my item?

Our stock is located in multiple locations so contact us if you wish to collect a part.

Products

Below are some common questions about our products

Does my part come with a warranty?

All our parts come with a 30 day warranty. If you have any issues with your item, please contact us so we can work with you to resolve the issue.

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